In this episode, Dr Mike Pownall had the opportunity to speak with Colleen Best, a colleague and previous guest to the podcast. Together they discuss compassionate leadership and it’s importance while running a veterinary practice with special focus given to how we can be compassionate leaders during this COVID-19 pandemic.
I created McKee-Pownall Equine Services with my wife, Dr. Melissa McKee, in 2002. Since then we have grown to include 4 equine hospitals. Even as a veterinary student I have had a strong interest in the business side of veterinary practice. I realized that having a strong business foundation in a hospital or clinic will give the framework to hire the best vets and staff and provide the best medical care. You can’t do that if the veterinary owner hates the business side of things or if the veterinary hospital is struggling to pay its bills because of poor financial management.