Hire The Smile 21: Employee Goals to Improve Practice Performance

April 22, 2021 April 22, 2021by Mike Pownall DVM MBA

In this episode, Dr. Mike Pownall and Katie Ardeline discuss how to properly set attainable soft skill and hard skill goals based on performance reviews.

Articles Referenced In This Episode:
Popular Goal Setting Techniques Managers Should Avoid Why We Set Unattainable Goals

HR Wins:
Kitchener mom’s book on diversity inspired by bullied 5-year-old, who says ‘all colours are beautiful’

HR Fails:
London, Ont., meat plant shut for 2 weeks amid COVID-19 outbreak affecting 82 workers

Mike Pownall DVM MBA

I created McKee-Pownall Equine Services with my wife, Dr. Melissa McKee, in 2002. Since then we have grown to include 4 equine hospitals. Even as a veterinary student I have had a strong interest in the business side of veterinary practice. I realized that having a strong business foundation in a hospital or clinic will give the framework to hire the best vets and staff and provide the best medical care. You can’t do that if the veterinary owner hates the business side of things or if the veterinary hospital is struggling to pay its bills because of poor financial management.

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Hire The Smile 21: Employee Goals to Improve Practice Performance

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Hire The Smile 21: Employee Goals to Improve Practice Performance

Hire The Smile 20: Making Difficult Conversations Easier

Using Feedback To Your Advantage

Hire The Smile 21: Employee Goals to Improve Practice Performance

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