Hello, my name is Sue and I am a “hugger”. When you meet me for the first and definitely the second time, I will…
Author: Sue Armstrong
Can your Staff Save you from a Brutal Google Review?
Not too long ago my husband and I attended a veterinary business conference at a well-known resort North of where we live. I was…
Vulnerability
The sound of the word makes my clients uncomfortable. It often represents weakness to them. For driven, perfection oriented veterinarians, this is a scary…
What does Self Awareness have to do with Leadership?
Leadership is one of my favourite coaching topics because this means clients are craving more. Not more coaching, more impact. There are 3 core…
Are you a Toxic Sponge?
Picture a heavily used dirty sponge in the cleaning closet of your clinic…..try washing it, wringing it, rinsing it only to find it never…
Coaching – Why it’s Important for your Veterinary Practice
Photo Courtesy of Coaching has become a very popular business buzz word in the past 5 years. What is it all about anyway? …