In this episode, Dr. Mike Pownall and Katie Ardeline discuss a common challenge in many vet practices, dealing with a high performer colleague that…
Tag: hire the smile
Hire The Smile 17: Fear Free Feedback
In today's episode with Dr Mike Pownall and Katie Ardeline, the conversation surrounds articles that discuss how sandwiching criticism between compliments is confusing and…
Hire The Smile Episode 11: Developing Resiliency in Veterinary Medicine
In today's episode, Katie Ardeline and Dr. Mike Pownall talk about developing resiliency in veterinary medicine. They introduce a new service, Advice by Oculus,…
Hire The Smile Episode 10: Responsible Leadership
In this episode, Dr. Mike Pownall and Katie Ardeline discuss articles surrounding responsible leadership. If you have any questions or topics you would like…