In this episode, Dr. Mike Pownall and Katie Ardeline discuss a common challenge in many vet practices, dealing with a high performer colleague that…
Tag: podcast
Hire The Smile 21: Employee Goals to Improve Practice Performance
In this episode, Dr. Mike Pownall and Katie Ardeline discuss how to properly set attainable soft skill and hard skill goals based on performance…
Hire the Smile 18: A Practical Solution for Veterinary Burnout with Dr. Ivan Zakharenkov
In today’s episode, Dr. Mike Pownall and Katie Ardeline are joined by Dr. Ivan Zakharenkov to discuss further research on why the veterinary profession…
Hire The Smile 17: Fear Free Feedback
In today's episode with Dr Mike Pownall and Katie Ardeline, the conversation surrounds articles that discuss how sandwiching criticism between compliments is confusing and…
Hire the Smile 16: Redefining Burnout
In today’s episode, Dr. Mike Pownall and Katie Ardeline discuss burnout and reference the below podcast episode and article. Why Burnout Happens — and…
Hire the Smile 15: Making Employee Performance Reviews Easy
In today’s episode, Dr. Mike Pownall and Katie Ardeline discuss a topic close to both of their hearts, employee performance reviews. The foundation of…